The telecommunications market space has seen a lot of changes from the simple telephone days to the present day triple play solutions. While the initial phase of telecom landscape was defined by getting in more bandwidth in the network, followed by providing bigger pipes to the consumer, the present day challenge is being more agile and quicker to react to market needs and demands. Telecom OSS systems are key in these new rules of the land.
Operational Support Systems, or OSS as they are called for short, are not necessary for the service to work, but are critical to ensuring that service can be delivered, is delivered, and will continue to be delivered. You can also refer to oss bss via http://daemon.co.in/services/communication/ossbss online.
They are the support systems that make the service delivery happen. Over the years, the telecom operators have expanded their operations into many domains and that has led to a lot of networks built up. Keeping track of and managing these networks is where OSS solutions help.
One of the earlier OSS solutions to hit the market was EMS solutions or Element Management Systems. These were management solutions provided by a single network equipment vendor to manage their network elements in the ISP network.
However, with growing business and competition among vendors, ISPs have diversified their networks to have elements from different vendors. This way they can de-risk dependence on a single source. This led to the NMS, or Network Management System, the evolution that could manage elements in such a heterogeneous environment.